Billing & Payment

We accept the following bank or credit cards: Visa, MasterCard, American Express and Discover. We also accept Long Beach Hydro gift cards. If you purchase or use any Long Beach Hydro gift cards, you agree to the terms of the Long Beach Hydro Gift Card Terms and Conditions, which are incorporated herein by reference. If you do not agree to the Long Beach Hydro Gift Card Terms and Conditions, you may not use or purchase Long Beach Hydro gift cards.

You may be charged local tax, if applicable. If your payment method is declined, we will attempt to process your charge until the transaction is approved. If we are unable to complete the transaction, we may contact you directly to update your account information.

We use a third-party service provider for payment services (e.g., credit card transaction processing, merchant settlement, and related services). You hereby consent to provide and authorize Natals, Inc. and its third-party service provider to share any information and payment instructions you provide to the extent required to complete payment transactions in accordance with this Agreement, including personal, financial, credit card payment, and transaction information. Upon initial registration of your credit card, you may see a pending charge as part of the authorization confirmation process. This is not a charge and is used to confirm account authenticity. The pending charge should automatically clear on its own. If you have any issues, please contact tyler@longbeachhydro.com.

We are not responsible for any fees or charges that your bank or credit card issuer may apply.

The risk of loss and title for items purchased by you passes to you upon our delivery of the items to the carrier. If you would like to receive a refund for any reason, please contact us at tyler@longbeachhydro.com. Refunds will be issued by us in our sole discretion.